Privacy Policy

At Jikangashi (“we”, “us”, or “our”), accessible at jikangashi.com (the “Website”), we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information, and the rights you have under relevant privacy laws.

We take data privacy seriously and process your personal information with due care, in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant regulations.

1. Commitment to Privacy and Data Protection

We are committed to safeguarding your personal data and handling it transparently, securely, and lawfully. Privacy is integral to our values, and we ensure that your information is handled respectfully and responsibly in all our operations.

2. Scope and Role as Data Controller

This Privacy Policy applies to personal data collected through our Website (jikangashi.com) and related services, communications, and interactions. For the purposes of applicable data protection legislation, Jikangashi is the Data Controller for the processing activities described herein.

3. Categories of Personal Data We Process

We may collect and process the following categories of personal data:

a. Usage Data:
Information about how you use our Website, including IP address, browser type, internet service provider, referring/exit pages, date/time stamps, pages visited, and other diagnostic data.

b. Account Data:
Information provided when creating an account or interacting with us directly, such as your full name, postal address, email address, phone number, username, and encrypted password.

c. Profile Data:
Data related to user preferences, purchase history, behavioral patterns, interests, and feedback submitted through the Website.

d. Communication Data:
Records of your interactions with us, including support tickets, requests, email correspondence, and other contact history.

e. Technical Data:
Details about the devices and technology used to access our services, such as device type, operating system, system configurations, hardware model, and unique identifiers.

f. Transaction Data:
Information related to transactions processed through the Website, including billing details, payment method (pseudonymized or tokenized when applicable), delivery addresses, and purchase details.

g. Preference Data:
Marketing and communication preferences, including opt-ins, frequency selections, categories of interest, expressed consents or withdrawals, and feedback provided during promotional interactions.

4. Legal Bases for Data Processing

We process your personal data on the following lawful bases:

a. Contractual Necessity:
To fulfill contractual obligations or to take steps requested by you prior to entering into a contract, such as processing your purchases and delivering orders.

b. Legitimate Interest:
To pursue our legitimate interests in operating, improving, and securing our Website, provided those interests do not override your fundamental rights and freedoms.

c. Consent:
Where required by law, or where we elect to rely on consent, we will seek your informed, explicit consent before processing your personal data (e.g., for direct marketing purposes or placing non-essential cookies).

d. Legal Obligation:
To comply with legal and regulatory obligations, such as record-keeping or responding to lawful requests.

5. Your Rights Under Data Protection Laws

As a data subject, you have the following rights available to you under applicable laws (including GDPR and CCPA):

– Right of Access: To obtain confirmation of whether we hold your personal data and to request a copy.
– Right to Rectification: To correct or complete any inaccurate or incomplete personal data.
– Right to Erasure: To request deletion of your personal data where there is no legal basis for ongoing processing.
– Right to Restriction: To request restriction of processing under specific conditions.
– Right to Data Portability: To request a copy of your personal data in a structured, commonly-used, and machine-readable format for transfer to another controller.
– Right to Object: To object to processing based on legitimate interests or for direct marketing.
– Right to Withdraw Consent: To revoke consent where processing was based on prior consent.
– Right Not to Be Subject to Automated Decision-Making: We do not engage in profiling or fully automated decision-making without human oversight.

To exercise any of the above rights, please contact [email protected].

6. Security Measures

We implement appropriate technical and organizational measures to protect your data, including:

– Encryption protocols (such as HTTPS and TLS) to protect data in transit
– Access controls and role-based permissions to safeguard systems from unauthorized access
– Regular security audits, vulnerability scanning, and update protocols
– Secure backup systems and redundancy mechanisms to mitigate data loss
– Employee training programs designed to promote privacy-aware behavior and mitigate human risk

7. International Data Transfers

Where personal data is transferred outside the European Economic Area (EEA) or other jurisdictions with differing privacy standards, we utilize appropriate safeguards in line with applicable legislation. This may include Standard Contractual Clauses approved by the European Commission, or equivalent mechanisms under CCPA or local laws, to ensure adequate protection of your data.

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected:

– Account Data: Retained for as long as your account is active and for up to 6 years thereafter for legal purposes
– Transaction Data: Retained for 7 years in accordance with financial and legal compliance
– Usage, Technical, and Communication Data: Retained for up to 24 months to support debugging, analytics, or service improvement
– Marketing/Preference Data: Retained until you withdraw consent or unsubscribe
– Support Requests: Retained for 3 years from the resolution date

Data no longer required is securely deleted or anonymized.

9. Cookie Policy

We use cookies and similar tracking technologies on jikangashi.com for the following purposes:

– Essential Cookies: Necessary for the Website’s core functionality (e.g., login, session management).
– Functional Cookies: Enhance usability by storing user preferences and settings.
– Analytics Cookies: Collect aggregated data to help analyze how users interact with the Website (e.g., Google Analytics).
– Performance Cookies: Improve speed, responsiveness, and reliability.

Cookies are placed either by us (“first-party cookies”) or by trusted third parties (“third-party cookies”).

10. Cookie Management and Compliance

In compliance with GDPR and CCPA, we:

– Request consent for non-essential cookies upon your first visit
– Provide a cookie banner/settings interface allowing you to manage individual cookie preferences
– Record and store proof of consent as required by law
– Allow you to modify your cookie preferences at any time via a dedicated cookie management link in the footer

You may also manage cookies via browser settings.

11. Children’s Privacy

We do not knowingly collect or solicit personal data from children under the age of 13. If you are a parent or guardian and believe we have unintentionally collected information about a child, please contact us at [email protected] so that we may promptly delete the data.

12. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or Website functionality. Any material changes will be communicated via our Website or directly to you if required. Continued use of the Website following changes indicates your acknowledgment of the updated Policy.

13. Contact

If you have any questions about this Privacy Policy, your personal data, or wish to exercise your rights, please contact us:

Email: [email protected]
Website: https://jikangashi.com

We are fully committed to privacy compliance and encourage you to reach out with any concerns, requests, or feedback regarding your personal data and how it is used on jikangashi.com.